BANKING & DEBT COLLECTION SOLUTION
Contact Center & Collections Software for Banking & Finance
Secure, PCI-DSS compliant customer contact center and debt collection solution for Banks, NBFCs, and Financial Services.
Secure, PCI-DSS compliant customer contact center and debt collection solution for Banks, NBFCs, and Financial Services.
CallPlus delivers end-to-end communication, telephony CRM, and automated infrastructure tailored for high-demand business environments.
Financial institutions require high security, encrypted call streams, and automated debt collection workflows. CallPlus provides PCI-DSS compliant recording, voice payment IVR, and automated loan reminder dispatchers.
Manage high-throughput call billing, GST compliance invoicing, agent extension costs, and AMC renewal automation through CallPlus central billing system.
Connect customer interactions across voice calls, official WhatsApp Business API, and TRAI DLT approved SMS gateways in a single unified dashboard.
Allow customers to check balance, EMI due dates, and make secure phone payments.
Ensure mandatory disclosures are made during loan sales and collections.
Store sensitive financial call recordings with AES-256 encryption and audit logs.
Seamless REST API integration with Finacle, Tally, and custom CBS platforms.
Provide customers with 1800 national toll-free support backed by smart IVR.
Broadcast personalized voice and SMS payment reminders to defaulted accounts.
Real-world operational benchmark results across active deployments.
Deploy CallPlus in-house telephony, contact center CRM, and SIP infrastructure tailored for your enterprise.