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3:1 MULTI-LINE PACING ENGINE

Predictive Dialer Software for Maximum Outbound Talk-Time

Eliminate 40+ seconds of wasted agent wait time per call. CallPlus Predictive Dialer uses intelligent mathematical algorithms to dial up to 3 lines per agent, filtering out voicemails, busy signals, and disconnected numbers to connect agents only to live answered calls.

Schedule Technical Demo Explore Pacing ROI
300%
Talk-Time Boost
3:1
Multi-Line Pacing
98.5%
AMD Accuracy
100%
TRAI DND Scrubbed
CallPlus Predictive Dialer 3:1 Pacing Architecture
PRODUCTIVITY & ROI ANALYSIS

Why High-Volume Contact Centers Upgrade

Manual dialing wastes over 75% of agent shift hours on unanswered calls, busy tones, and voicemails. See how CallPlus Predictive Pacing multiplies sales throughput.

HIGH-VOLUME OUTBOUND

CallPlus Predictive Dialer

Algorithmic 3:1 Pacing & AMD
  • 48 Minutes/Hour Live Talk-Time: Agents spend up to 48 minutes out of every hour speaking directly with live prospects.
  • 98.5% Answering Machine Detection (AMD): Filters out voicemails, IVR tones, and dead lines before bridging to agent.
  • Dynamic Pacing Ratio (1.5:1 to 4:1): Automatically adjusts dialing speed based on real-time agent availability and drop thresholds.
  • Ideal Use Cases: Telemarketing, survey campaigns, e-commerce COD verification, and mass outreach.

Manual / Click-to-Call

Single Line Dialing
  • Only 12-15 Minutes/Hour Talk-Time: Over 45 minutes lost every hour waiting for phone rings, voicemails, and wrong numbers.
  • Manual Fatigue & Typing Errors: Agents physically dial or click numbers one by one, leading to low morale.
  • Low Daily Call Capacity: Average agent tops out at 60-80 calls per 8-hour shift.
  • Ideal Use Cases: Specialized 1-on-1 enterprise consultation and custom executive callbacks.
END-TO-END WORKFLOW

How Predictive Pacing Works

Four automated pipeline stages connecting agents seamlessly to live human voices.

1

Lead Ingestion & DND

System imports campaign CSV/API leads and auto-scrubs National DND list.

2

3:1 Multi-Line Pacing

Engine dials up to 3 lines per available agent based on historical drop metrics.

3

AI Answering Machine (AMD)

Filters out voicemails, busy tones, and dead lines in under 800ms.

4

Live Human Bridge & CTI

Bridges live customer voice to free agent with instant lead profile screen pop.

CAPABILITIES MATRIX

Enterprise Feature Breakdown

Built for high-volume BPO operations and telemarketing campaigns.

Dynamic Multi-Line Pacing

Automatically adjusts dialing ratio (1.5:1 to 4:1) based on real-time answer rates and drop caps.

98.5% AMD (Answering Machine)

DSP frequency detection eliminates voicemails and automated carrier tones before agent bridging.

TRAI DND & DoNC Clean

Real-time National Do Not Call database scrubbing ensures 100% telemarketing compliance.

Blended Inbound/Outbound

Seamlessly switches outbound campaign agents to handle incoming priority customer calls during peak hours.

Real-Time Wallboard & Whisper

Supervisor wallboards display live connect rates, idle time, and whisper audio coaching.

CRM & CTI Connectors

Native integrations for Zoho CRM, Salesforce, LeadSquared, and custom REST API webhooks.

INDUSTRY FIT

Built for High-Volume Telephony Operations

Outbound BPO
E-Commerce COD
Education Leads
Telemarketing
Mass Collections
Survey & Polling
TECHNICAL FAQs

Frequently Asked Questions

In manual dialing, agents lose over 40 seconds per call listening to ringback tones, voicemails, and unanswered lines. CallPlus Predictive Dialer places multiple calls per agent simultaneously. Our AI Answering Machine Detection (AMD) filters out non-human responses in milliseconds, bridging only live, talking prospects directly to ready agents.

Yes! CallPlus integrates real-time National Do Not Call (DoNC) scrubbing, ensuring telemarketing campaigns strictly adhere to TRAI guidelines and preventing compliance penalties.

Multiply Your Outbound Sales Capacity

Deploy CallPlus 3:1 Predictive Dialer Software with AI Answering Machine Detection and native CRM sync.

Schedule Live Technical Demo +91 84068 31511
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