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IN-HOUSE PRODUCT SUITE & ENGINEERING SERVICES

Enterprise Communication & Business Software Solutions

CallPlus develops, deploys, and maintains proprietary telecom infrastructure, cloud CRM platforms, high-concurrency telephony hardware, and custom software systems for enterprises across India.

Category 01

Cloud Telephony & Call Center Infrastructure

High-capacity SIP dialing, IVR automation, GSM interconnects, and telecom server hardware designed for enterprise workloads.

Cloud Call Center CRM
SIP / WebRTC Engine In-House CRM

Cloud Call Center CRM

Proprietary call center management suite combining multi-mode predictive dialing, live agent telemetry, click-to-call, and automated TRAI compliance filtering.

  • Auto-dialer, Preview, Progressive & Predictive algorithms
  • Dual-channel stereo call recording with AES-256 encryption
  • Real-time whisper, silent listen & barge-in supervisor tools
View Specs & Architecture Contact Engineering
Cloud CRM + SIP
Hybrid Telephony SIP Trunking

Cloud CRM + SIP Integration

Direct SIP trunk interconnect merging customer management pipelines with carrier-grade VoIP lines, dynamic screen-pop, and instant call routing.

  • Zero-latency CRM popup upon incoming SIP call detection
  • Native G.711u/a & Opus HD audio codec processing
  • Automated CRM activity logging & disposition tagging
View Specs & Architecture Contact Engineering
₹80,000 ONE-TIME Advanced IVR Software
Flagship Product 25% AMC Applies

Advanced IVR Software Suite

Multi-level Interactive Voice Response software featuring real-time HTTP API database webhooks, multi-lingual prompts, skill routing, and holiday calendars.

Software Setup & License: ₹80,000
Yearly AMC (25%): ₹20,000 / Year
  • Dynamic API webhooks fetch live account balances & status
  • Multi-level DTMF menu trees & Text-to-Speech (TTS)
  • 24/7 dedicated server telemetry & emergency support
View Specs & AMC Breakdown Order License
GSM Gateway Solutions
Hardware Telecom 4 to 32 Port SIM

GSM Gateway & SIM Bank Solutions

Hardware & cloud GSM gateways supporting multi-channel mobile calling, automated SIM rotation rules, SIM health monitoring, and second-hand/rental hardware options.

Second-Hand 32-Port Gateway: ₹55,000 One-Time
Monthly Hardware Rental: ₹6,500 / Month
  • SIM rotation rules based on call counts, minutes & tariffs
  • Real-time signal telemetry & mobile LRN routing
  • Reduces outbound telephony expenses up to 60%
View Specs & Hardware Options Request Rental
SIP Trunk Solutions
Carrier Interconnect High Concurrency

Enterprise SIP Trunking

Direct carrier-grade SIP trunking for IP-PBX systems, dialers, and cloud platforms with 99.99% SLA uptime and dynamic channel autoscaling.

  • Unlimited concurrent call channel capacity
  • Dual-redundant SBC gateway failover architecture
  • Dynamic CLI spoof protection & legal TRAI compliance
View Specs & SLA Get Interconnect
Telecom Server Infrastructure
Hardware Bare-Metal NVMe / Xeon

High-Performance Telecom Servers

Bare-metal server configurations optimized specifically for Asterisk, FreeSWITCH, Kamailio, and heavy call audio DSP encoding workloads.

  • Dual Intel Xeon / AMD EPYC processors with PCIe DSP cards
  • High-speed RAID NVMe storage for instant call recording I/O
  • Pre-configured Linux kernel with Asterisk realtime modules
View Hardware Specs Configure Hardware
Category 02

Enterprise Software & Development Services

Custom business logic, GST billing software, web application development, and specialized database architecture.

Enterprise Billing Software

Enterprise Billing Software

GST-compliant invoice generation, automated AMC recurring billing, payment gateway API webhooks, and ledger reports.

  • Automated GST calculation & e-invoicing
  • AMC renewal tracking & automated reminders
View Billing Specs
Website & Web App Development

Website & Web App Engineering

B2B corporate portals, responsive web applications, customer self-service portals, and custom web architecture.

  • Modern responsive frontend engineering
  • Fast loading, secure, & SEO-optimized
View Web Dev Specs
Custom Software Engineering

Custom Software Engineering

Tailored backend software engineering, API integrations, legacy database migrations, and microservice modules.

  • Bespoke business logic & API webhooks
  • Dedicated engineering consultation
View Engineering Specs
Category 03

Business Messaging & Corporate Communication

DLT-registered SMS services, WhatsApp Business API gateways, flash alerts, and corporate email hosting.

Business Email Hosting

Business Email Hosting

Domain-branded email with DKIM, SPF, DMARC authentication and anti-spam protection.

Email Specs
Bulk SMS Services

DLT Bulk SMS Services

TRAI DLT-approved transactional & promotional SMS gateway with high delivery rates.

SMS Specs
WhatsApp Business API

WhatsApp Business API

Official Meta WhatsApp Cloud API integration for automated alerts, notifications & chatbots.

WhatsApp Specs
Flash SMS Gateway

Flash SMS Alert Gateway

Class 0 immediate pop-up SMS alerts for urgent security broadcasts & OTP delivery.

Flash SMS Specs
TRANSPARENT ENTERPRISE PRICING

Advanced IVR Software License & Yearly AMC

Official commercial breakdown for CallPlus flagship IVR software license and annual maintenance contracts.

FLAGSHIP IVR PLATFORM

Advanced IVR Software Suite

Enterprise IVR solution with dynamic database integration & multi-channel routing

One-Time Software License
₹80,000

One-time payment for complete system deployment, IVR tree configuration, telephony gateway setup, and staff onboarding.

Annual Maintenance Contract (AMC)
25% / year

25% yearly AMC (₹20,000/yr) providing 24/7 technical support, server health uptime, security patches, and version updates.

What is Included in the 25% Yearly AMC?
24/7 Emergency Phone & Ticket Support
Daily Server Health & Telemetry Checks
Security Patches & TRAI Compliance Updates
Annual Software Version Upgrades
Database Maintenance & Backups
Dedicated Escalation Engineer Support
Order Advanced IVR Software License

Need a custom telephony deployment plan or technical proposal?

Speak directly with our solution engineering team for architectural guidance and official quote documentation.

Talk to Solution Engineering
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